Terrier Playnet Shop Store Policy

Items in your cart

Empty

Store Policies

Payment:

We accept payment by Paypal and bank transfer (T/T) only.

We are very sorry that we do not accept Money Order, Personal and Business Checks from other countries.
Please pay via our Paypal Account: terrierplaynet@yahoo.com.hk

Payment should be made within 7 days after purchase.

We accept payment by different currency including USD, GBP, AUD, CAD & EUR. When you send your payment by Paypal, it will convert the currency for you automatically. Exchange rate varies every moment. Exact amount will be determined at the time when you make the payment. Please visit Ebay's Forex Rate for more information.

For payment by bank transfer (T/T), please kindly contact us for the details.

Shipping:

Standard Post:

We will ship items to worldwide. Shipping cost will be included the postage, packing and our handling cost to proceed your order.

Product will be shipped by Registered Air Mail from Hong Kong via Hong Kong Post Office International Airmail Service within 3 working days upon receipt your payment. Shipping occurs Monday through Friday excluding all holidays. Tracking Number will be provided after shipped out. You could track your item in Hong Kong Post web site at http://www.hongkongpost.com

Shipping insurance is optional and vary by different country. Please contact us for the additional insurance cost before purchase. We will not be responsible for any shipping lost or damage for uninsured items.

Normal Shipping Delivery Time will take around 7 - 14 days to arrive excluding holidays. Please be noticed that there are usually considerable postal delays if there are public holidays at your end, so please take this into consideration!

Priority Post:

We could upgrade to ship by Hong Kong Speed Post (EMS) upon request. Delivery takes 3 - 7 working days from when we ship out your orders. Additional shipping cost is required and will be varied by different country. Please contact us for the additional shipping cost before sending the payment.

Service Terms:

All sales are final. No returns or refunds are available. Buyers should read through all terms and condition before purchase. When you place an order from us, it means that you have agreed with all the listing terms and conditions.

Buyers are responsible to pay for import duties, taxes, and/or customs fees which may be imposed by your local government when you receive your package. Returned orders due to unclaimed, incomplete or incorrect address provided will only be resent at the customer's expense.

The days shown on our web is the working days of our shop. It's not the calendar days. Saturday and Sunday are not counted.

Thank you for your looking or interest in our items.
Should you have any enquiry, please feel free to contact us.
Email Address: terrierplaynet@yahoo.com.hk

Go Back